Privacy Policy

Introduction

Welcome to Herbal. Herbal is a food ordering app that allows users to browse food categories, place orders, and manage payments and shipping details. This privacy policy explains how we collect, use, and protect your information when you use our app (the "App"). By using the App, you agree to the terms outlined in this privacy policy.

Information We Collect

During Sign-Up

Full Name
Email Address
Password
Mobile Number

During Sign-In

Email Address
Password

Order and Payment Information

Food items and categories ordered
Order amount
Payment details (including payment method but excluding sensitive financial information)
Shipping address
Delivery instructions (if any)

Usage Data

Device type and operating system
IP address
App activity and interaction logs

How We Use Your Information

To create and maintain your account
To process and fulfill your orders
To manage payments and refunds
To improve the App’s functionality and user experience
To send you notifications about your orders and account
To respond to your inquiries and customer support requests

Sharing of Information

Service providers who assist us in payment processing, order fulfillment, and delivery services
Law enforcement agencies or government entities if required by law or to protect our legal rights

Security Measures

Data encryption during transmission
Secure servers for storing data
Access controls to prevent unauthorized access

Your Rights

Access: You can request access to your personal information.
Correction: You can request corrections to your information.
Deletion: You can request deletion of your account and personal data.
Opt-Out: You can opt out of marketing communications at any time.

Changes to This Policy

We may update this privacy policy periodically. Significant changes will be communicated via the App or email.

Contact Us

If you have any questions or concerns about this privacy policy, please contact us at: theherbalandwater@gmail.com.